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Job Type: Full Time
Job Location: Mumbai

Job Description

Will be responsible for negotiating pricing for current and potential clients with the intention of increasing profits and keeping costs at a minimum for the company.


  • Negotiate and coordinate spot rates and/or quotations for LCL, FCL, air shipments, and all services within our client’s database.
  • Display a thorough understanding of industry-related terminology and processes.
  • Strategize ways of increasing profit margins while keeping costs at a minimum.
  • Manage overall export and import operations.
  • Develop, implement, and continuously enhance air freight forwarding operational procedures (import and export).
  • Lead the negotiation of rates and contracts with air carriers.
  • Collaborate with sales functions to execute business plan targets.
  • Build and maintain long-term relationships with clients, airlines, and terminals.
  • Flexibility to adjust work schedules based on operational requirements.
  • Assist the sales team and line managers with business development and securing new business initiatives.
  • Work with the pricing, operations, and accounting teams.
  • Follow and implement compliance and procedures.
  • Keep abreast of the freight market worldwide and provide information to all parties.
  • Communicate with management on pricing desk performance and any issues that arise.
  • Follow up on quotations as needed and communicate positive or negative feedback in respect of being able to source a competitive rate to support the closure of all business opportunities.
  • Manage the login of all quotes and follow up on our client’s proprietary.
  • Handle sensitive and/or confidential documents and information.
  • Perform other related duties and projects as requested or assigned by management.
  • Understand clients’ needs in order to strategize the cost and pricing.



  • Bachelor’s degree.
  • A minimum of 3 to 8 years of supply chain experience in the import/freight forwarding industry.
  • Must have a comprehensive understanding of selling principles. Must have experience in air freight pricing and operations.
  • Strong customer service and interpersonal communication skills (both verbal and written) and the ability to resolve conflicts in a professional and urgent manner.
  • Ability to work in a fast-paced environment and complete projects within assigned deadlines.
  • Strong organizational skills and ability to multi-task and prioritize workload.
  • Must be detail oriented with an emphasis on accuracy and quality.
  • Ability to identify issues and act with a sense of urgency to resolve them.
  • Must be computer savvy and proficient in Windows and Microsoft Office Suite.
  • Must be a team player and able to work independently.
  • Must be flexible about working overtime as needed.

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